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    Managing remote call center agents: 14 best practices
    Learn best practices for remote call center agents, including how to manage these agents without personal contact from the call center supervisor.
    http://searchcrm.techtarget.com/news/col...
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    Remote call center agents: Building a business case
    Learn about the benefits of remote call center agents in this business case for remote agents. ... Remote call center agents allow companies to tap into a ...
    http://searchcrm.techtarget.com/generic/...
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    Helping Remote Call Center Agents Succeed
    Helping Remote Call Center Agents Succeed. By Ida Rowlands. October 2008 ... Employing remote agents offers contact center management a solution to often ...
    http://connectionsmagazine.com/articles/...
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    Working Solutions - Call Center, Virtual Call Center, Remote Call ...
    Working Solutions, a leading outsourcer of remote agent call centers, has a proven model for augmenting in-house sales, ACD, IVR, customer service, and CRM call centers.
    http://workingsol.com/home.htm
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    MCK Products- MCK Remote Agent extender - Voice Over IP (telecommuting ...
    ... recognize that call centers are a strategic asset, staffing agent positions with ... can monitor the agent exactly as if the agent were in the call center. ...
    http://global-teck.com/english/telecommu...
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    CRMXchange Software Directory: Remote Agent - Remote Call Center Agents ...
    description" content="Compare software vendors for remote agents at CRMXchange: Solutions for remote call center agents, remote contact centers, vendors ...
    http://crmxchange.com/remote_agents.asp
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    Remote Agent, Remote Workforce, At Home Agent - TeleTech
    TeleTech manages all your business processes to maximize ... Call Center. Services. Global Sourcing. Human Capital. Customer Relationship Management / CRM ...
    http://teletech.com/en-us/landingpages/d...
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    Work From Home Telecommuting Software and Remote Agent Telework Call ...
    Work From Home and Telecommuting Software for Remote Agent and Telework Call Center from Database Systems Corp. Provides work at home software with telecommute ...
    http://databasesystemscorp.com/psracc.ht...
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    Home Agents: Virtual Call Center, Remote Agents
    Home Agents: Contactual's flexible architecture allows you to cost-effectively deploy home agents – with only a computer and an Internet connection.
    http://contactual.com/home_agents.html
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    Remote Agents / Virtual Call Center
    Listing of articles about remote agents, virtual call centers, and working at home ... Virtualization for Call Centers. The Challenge of Remote Agent Training ...
    http://connectionsmagazine.com/articles/...
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    ICMI's QueueTips Forum
    We've been thinking about having remote call center agents. ... I work at home as remote agent for a call center in Michigan that I have been ...
    http://icmi.com/forum/shwmessage.aspx?Fo...
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    At Home Agents: Remote Agent Call Center Software with VoIP
    Hosted Call Center. Predictive Dialer. Voice Messaging. IP PBX Phone ... Manage your call center with the most talented agents from anywhere in the world! ...
    http://touchstar.com/At-Home-Agents.htm
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    Virtual Call Center
    Virtual call center software from LeadMaster. If you are looking ... remote agent outsourcing with home-based call center professionals across North America. ...
    http://leadmaster.com/Products/virtual-<...
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    The Call Center School :: Tools & Resource :: Articles
    ... receive calls in the same way as if they were sitting in the call center. ... call centers rely on third-party remote agent technology that allows agents to ...
    http://thecallcenterschool.com/tools/art...
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    remote call center agents - Inc.com Results for remote call center agents
    Small business resources for the entrepreneur, home based business, advice and ideas for starting a business, ... keyword: remote call center agents. 1 ...
    http://knowledgestorm.inc.com/search/key...
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    How to Start A Remote Call Center | eHow.com
    How to article - how to start a remote call center. Is your company looking to start a call center? This can be a daunting task for anyone. Call Smarter helps...
    http://1.pttf.com/rdn?e=t0&i=10233I0-232...
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    Unified Communications for Contact Centers - Home Agent - Solution Overview
    Avaya Home Agent lets contact center agents work at home, in a remote office, or ... agent productivity in call centers, remote offices, and work-at-home agents. ...
    http://avaya.com/gcm/master-usa/en-us/so...
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    Customer Inter@ction Solutions -- Innovative Management Information
    ... over IP, VoIP forums, crm, call center news, telecom, CRM solutions ... a remote agent solution, helps solve its clients call center productivity concerns. ...
    http://tmcnet.com/call-...
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    Call Center Software - Remote Agent
    Mekashron Call Center Software allows you to control and manage any size of Call Center, from unlimited numbers of on-site customer service workers to remote sales ...
    http://mekashron.com/Call_Center_Softwar...
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    ACD Call Center Remote Agent - Syngistics Telephony Systems, LLC.- www ...
    Syngistics manufacturs, distributes, Installs and sells telephony based appliances for acd remote call center products and professional services
    http://syntelsys.com
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